Recovering your Kerala PSC Thulasi User ID or password
Kerala PSC publishes an SMS route for recovering Thulasi credentials from your registered mobile number, alongside the portal’s own Forgot Password link. Recovery matters more than it sounds: the Commission’s instructions state a candidate may not register more than once under any circumstance, so creating a fresh profile is not a valid workaround for a forgotten login.
Steps
Try the portal’s Forgot Password link first
The registration login page at thulasi.psc.kerala.gov.in carries a Forgot Password link. Use the mobile number and email that are on the profile — recovery is tied to them.
Recover the User ID by SMS from your registered mobile
The Commission’s registration instructions document an SMS service reached from the registered mobile number, sending KL USR to recover the User ID. Send it from the number stored on the profile; the reply goes to that number.
Reset the password by SMS
The same instructions document a reset in the form KL USR RST <User ID> <date of birth as DDMMYYYY>. A temporary password is issued, and you are expected to change it on your first login.
If the registered mobile number is gone
Neither route works without the registered number. The Commission publishes enquiry numbers and district office addresses for exactly this situation — see Contact Us and the district office directory. We do not publish a step-by-step for this because the Commission does not publish one.
Do not open a second profile
A duplicate profile is a rule violation, not a shortcut. Recover the original.
Frequently asked questions
How do I get my Kerala PSC User ID by SMS?#
Send KL USR from the mobile number registered on your Thulasi profile, using the SMS service documented in the Commission’s registration instructions.
How do I reset a forgotten Thulasi password?#
Either use the Forgot Password link on the registration login page, or send KL USR RST followed by your User ID and your date of birth as DDMMYYYY from the registered mobile number. Change the temporary password at first login.
Can I just make a new profile instead?#
No. The Commission’s instructions for registered candidates state that a candidate may not register more than once under any circumstance.
Official sources
- Kerala PSC — Instructions for New Registration (otr.pdf) — https://www.keralapsc.gov.in/sites/default/files/inline-files/otr.pdf
- Kerala PSC — Instructions for Registered Candidates (otr123.pdf) — https://www.keralapsc.gov.in/sites/default/files/inline-files/otr123.pdf
- Thulasi — the Commission’s One Time Registration portal — https://thulasi.psc.kerala.gov.in/thulasi/
- Kerala PSC — Contact Us — https://www.keralapsc.gov.in/contact-us
- Kerala PSC — District Offices, address and telephone — https://www.keralapsc.gov.in/district-offices-addresstelephone
Steps last verified against official Kerala PSC sources on 25 August 2026.
Where the Commission has not published a rule, this guide says so rather than guessing. Anything marked “not officially published” is exactly that.
This is an independent guide for aspirants, written from the Commission’s own published instructions. Portal screens and rules change — always confirm on keralapsc.gov.in and in your own Thulasi profile before acting. PSC Mastery is not affiliated with the Kerala Public Service Commission.